Sophina Jhoomer /Passa

SHIPPING POLICY

Buyer is responsible for any duty or fees required to ship to their country.

We ship the items directly from India within 36 hours of receiving confirmed payments.

We are not responsible for any wrong or undeliverable addresses.

We are not responsible for service transit time which are provided by the carrier and may vary with destination particularly peak periods.

 Actual Return Shipping Charges will be deducted if the buyer does not accept the packet.

Orders that have to be delivered in  INDIA will be delivered in a week. If you are an International customer and want a pack delivered in India please get in touch as delivery to India is possible.

We have three shipping services for INTERNATIONAL SHIPPING.

Orders with standard shipping will be delivered by your country’s postal service. Please ensure there is someone available to sign for your pack at the address of delivery.

Orders with Express shipping will be delivered by Aramex, DHL , FEDEX or UPS.

3)    Proirity Express Shipping – ( Delivery time 4-5 working days)

Orders with Proirity express shipping will be delivered by DHL , FEDEX or UPS.

Shipping charges are calculated based on weight and destination at checkout. You will have the option to choose the shipping service you want before you place our final order.

RETURNS POLICY

If you are unsatisfied with an item for whatsoever reason, we will accept returns only if the product is returned within seven days of receiving in intact and unused condition.

Buyer has to pay shipping to return the item back to us.

Shipping and insurance charges paid at the time of placing the order if any are non refundable.

Actual shipping charges will be deducted from refund amount for items with FREE SHIPPING.

Refund will be given as Store Credit

Order once placed will not be cancelled

If there is any issue with regards to your product received, you need to notify our team within 7 days of receiving the product.